Contact information
We’re here to help — and we truly mean that.
Whether you have a question about your order, need help choosing the right memorial, or simply want reassurance before placing an order, our team is always happy to hear from you.
Because every piece we create carries deep meaning, every message you send is read by a real person who understands how important this is.
How to Reach Us
Email:
📩 hello@everpetmemories.com
We aim to respond within 24 hours, Monday through Friday.
Common Reasons to Contact Us
- Questions about photos or customization
- Order changes (within 30 minutes of placing your order)
- Shipping updates or delivery concerns
- Help choosing the right product
- Any other questions — big or small